Outline of Insight: On Self-Awareness

self-awareness is, at its core, the ability to see ourselves clearly—to understand who we are, how others see us, and how we fit into the world. (3)

self-awareness is the meta-skill of the twenty-first century.

the qualities most critical for success in today’s world—things like emotional intelligence, empathy, influence, persuasion, communication, and collaboration—all stem from self-awareness. (5)

self-delusion is the antithesis of self-awareness, and our delusion often masquerades as insight. (5)

growing gap between how we see ourselves and what we really are. (6)

Whether it’s at work, at home, at school, or at play, we’re quick to accuse others of being unaware, but we rarely (if ever) ask ourselves whether we have the same problem. Case in point: in a survey that I conducted among potential readers of this very book, a full 95 percent reported that they were either somewhat or very self-aware! (7)

The truth is that while most of us think we know ourselves pretty well, this confidence is often unfounded. Researchers have established that our self-assessments “are often flawed in substantive and systematic ways.” (7)

But being overconfident about our abilities isn’t the only way that low self-awareness can play out. Sometimes we lack clarity about our values and goals, causing us to perpetually make choices that aren’t in our best interests. Other times, we fail to grasp the impact we’re having on the people around us, alienating our colleagues, friends, and families without even knowing it. (7)

Internal self-awareness has to do with seeing yourself clearly. It’s an inward understanding of your values, passions, aspirations, ideal environment, patterns, reactions, and impact on others. (8)

External self-awareness is about understanding yourself from the outside in—that is, knowing how other people see you. (8)

self-awareness is a surprisingly developable skill — [but it must be developed; it does not happen automatically]

According to behavioral economist and Nobel Prize laureate Daniel Kahneman, human beings possess an “almost unlimited ability to ignore our ignorance.” Research suggests that we tend to think we’re smarter, funnier, thinner, better-looking, more socially skilled, more gifted at sports, superior students, and better drivers than we objectively are.  Scientists have dubbed this the “Better Than Average Effect.” (46)

In one study of more than 13,000 professionals, researchers found almost no relationship between self-assessed performance and objective performance ratings. In a second investigation, more than 33 percent of engineers rated their performance in the top 5 percent relative to their peers—and only one brave soul out of a thousand labeled himself as below average. (46)

In one famous study, a full 94 percent of college professors thought they were above average at their jobs. (46)

One study surveyed more than a million high school seniors and revealed that a full 25 percent placed themselves in the top 1 percent in their ability to get along with others. How many thought they were below average? Two percent. (48)

the least competent people tend to be the most confident in their abilities, (49)

This phenomenon came to be known as the Dunning-Kruger Effect, and it’s been replicated with dozens of other skills like driving, academic performance, and job performance. (49)

when people are steeped in self-delusion, they are usually the last to find out. (50)

Delusion can increase with seniority and rank.

Three Kinds of Blindness

Knowledge Blindness

In a series of studies, they discovered that the opinions we have about our abilities in specific situations are based less on how we perform and more on the general beliefs we have about ourselves and our underlying skills. For example, participants who saw themselves as good at geography thought they’d performed particularly well on a geography test, even though as a group they’d scored no better than anyone else. (53)

Emotion Blindness

How happy are you with life?

Finding a dime.

Do we know how we feel?

How are our feelings affecting our judgments?  Usually more than we are aware or willing to admit.

Behavior Blindness

How did we do?

Steps to Rectify:

1.     Identify our assumptions:  Are the problems we are facing due to our own beliefs and actions?

2.     Get into the habit of comparing our past predictions with actual outcomes.

3.     Keep learning:  improves effectiveness and also raises awareness of prior ineffectiveness

4.     Seek feedback on our abilities and behaviors

As Buddhist nun Pema Chödrön points out, “The most fundamental…harm we can do to ourselves is to remain ignorant by not having the courage and the respect to look at ourselves honestly and gently.” (62)

BUT NOTE:

Whether you know it or not, a powerful cult is trying to recruit you. Cults tend to show a misplaced or excessive admiration for a particular person or thing, and this cult has chosen an irresistible figurehead: you! Frankly, it’s easy to see why the promise that the Cult of Self makes can be too tempting to resist. It lulls us into thinking that we are unique, special, and superior. That our needs matter more than everyone else’s. That we’re not subject to the same rules as others. That we’re deserving of things simply because we want them. No wonder the Cult of Self has successfully recruited so many of our neighbors, friends, and colleagues—perhaps it’s even succeeded in luring you.

Age of Effort to Age of Esteem

Self-esteem movement

The real social ill is that most people felt too good about themselves. And it got worse. Baumeister’s review showed that people with high self-esteem were more violent and aggressive. When their romantic relationships were in trouble, they were more likely to walk away, be unfaithful, or engage in other destructive behaviors. They were also more likely to cheat, drink, and do drugs. All of this was literally the opposite of what the California Task Force had been arguing. Though it’s been decades since Baumeister and his research team uncovered the sham that is self-esteem, we can’t seem to shake our obsession with getting more of it. Why? It’s far easier to feel wonderful and special than to become wonderful and special.

The Cult of Self has gained with the explosion of social media. We all know someone who suffers from Selfie Syndrome. Symptoms include a once-unthinkable level of self-absorption, resulting in delusions including (but not limited to) the belief that people care what you ate for breakfast, that today is your child’s half-birthday, or that you are having the best vacation ever. In many respects, for many people, Selfie Syndrome has crossed the line into a kind of widespread, low-grade narcissism. But what we don’t always realize is that paradoxically, an intense self-focus not only obscures our vision of those around us; it distorts our ability to see ourselves for what we really are.

Paradoxically, this incessant promotion of our hoped-for self can be ego-crushing, especially when the “actual” and “hoped for” versions don’t match up. When we’re trying so hard to convince everyone how successful or happy or attractive we are, not only are we often not fooling anyone; we’re reminding ourselves of how unsuccessful or unhappy or unattractive we really feel.

As you go about your daily life, how much time and energy do you spend focused on you? It’s probably more than you think. One study found that we spend up to 60 percent of our talking time discussing ourselves, and when we’re on social media that number jumps to a whopping 80 percent.

We also need to take a more realistic view of our own qualities, or in other words, cultivate humility. Because it means appreciating our weaknesses and keeping our successes in perspective, humility is a key ingredient of self-awareness.

Yet the virtue of humility is often the exception rather than the rule in our Cult of Self society—both in the world of business and outside it. I see three reasons for the sad state of affairs.

First, people often confuse humility with low self-worth, and thus label it as undesirable, even though the opposite is true—because it means appreciating our weaknesses and keeping our successes in perspective, humility is actually a necessary ingredient for self-awareness.

The second reason humility is in short supply is that to gain it, we must tame the powerful beast at the epicenter of the Cult of Self: our ego.

Finally, humility requires accepting a certain degree of imperfection, and most goal-oriented, Type A people rarely give themselves the permission to do so.

But does humility mean that we should hate ourselves for our inevitable faults? Or that we should constantly harp on our weaknesses to avoid getting a big head? Thankfully, the alternative to boundless self-esteem doesn’t have to be self-loathing but rather self-acceptance—our third approach to fighting the Cult of Self. Where self-esteem means thinking you’re amazing regardless of the objective reality, self-acceptance (also called self-compassion by some researchers) means understanding our objective reality and choosing to like ourselves anyway. So instead of trying to be perfect—or delusionally believing they are—self-accepting people understand and forgive themselves for their imperfections.

The Cult of Self: The societal phenomenon that tempts us all to feel special, unique, and superior.

From the “Age of Effort” to the “Age of Esteem”: A widespread shift from focusing more on feeling great than becoming great.

The Feel Good Effect: The tendency to see ourselves with rose-colored glasses. An intense self-focus that prevents us from seeing ourselves clearly.

Self-presentation: Wanting to appear a certain way that is not reflective of who we really are.